Receive credit in the form of a refund for 100 percent of the tickets face value.
All current contributors to the National I-Club will have access to purchase tickets through the Ticket Marketplace. All contributors are required to complete a one-time registration process to activate their account (If you registered your account for the 07-08 Men's Basketball season you WILL NOT have to register your account to access the Men's Basketball Ticket Marketplace).
NEW for 2008 - The University of Iowa Athletics Department has created a ticket marketplace for donors and season ticket holders to purchase and sell tickets for the upcoming 2008 Hawkeye Football Season. Only mainstand seats will be allowed for sale on the Football Ticket Marketplace. Complimentary tickets, club seats and suite tickets are not allowed to be sold on Ticket Marketplace. As the football ticket marketplace is different from Men's Basketball, all contributors will need to complete a one-time registration process to activate their account.
If you are not a member of the National I-Club and would like to have access to the Ticket Marketplace, please click HERE, to purchase your membership for the Athletics Ticket Marketplace. If you already have a customer account (have purchased tickets for an event in the past) with the Athletics Ticket Office, PLEASE log-in to your customer account before purchasing the membership. The Ticket Marketplace Membership will serve as a contribution to the National I-Club and will allow you to enjoy the benefits that come with being a member of the National I-Club. For more information concerning National I-Club and its different membership levels, please click HERE.
Customer Service
Questions? If you don't find the answer you were looking for in the Frequently Asked Questions below, please contact the UI Athletics Ticket Office at 319/335-9323 or 800 IA HAWKS or by email at tickets@hawkeyesports.com.
Frequently Asked Questions
Why would I want to sell my tickets?
If you can't attend a game, you can place your tickets for sale on the UI Athletics Ticket Office Ticket Marketplace and provide other fans of the Hawkeyes the opportunity to purchase them from you in a transaction that is fully supported by the UI Department of Intercollegiate Athletics.
What do I receive when my tickets are purchased through the Ticket Marketplace?
Tickets posted for sale on the Ticket Marketplace will be sold for no more than the face value of the ticket (the "selling price"). For each ticket that is sold (purchased by another fan of the Iowa Hawkeyes), you will receive a refund equal to 100 percent of the selling price as outlined in the Terms and Conditions. Refunds will be issued by check within two weeks following the conclusion of the sport season. You can review the status of your Ticket Marketplace account under "Sales History."
How do I sell my tickets?
Under "My Inventory," or home page, click "Sell" next to the game you would like to offer for sale on the site. Set the key aspects of the tickets sale including: Specifying the tickets you wish to sell and how much in advance of the game you want the sale to end. Be sure to hold on to the tickets until further e-mail notice. If your tickets don't sell, your original tickets are still valid and available to you to use to gain admission to the event.
How many tickets can I place for sale?
You may place as many ticket for sale as you wish. However, the total number of seats for sale at one time for a specific event and the total number of events you can sell over the course of a season may be restricted by the UI Athletics Department. This means there may be occasions when you will not be able to list tickets for sale. When selling tickets for a specific game, please note that if you have a large number of tickets to sell, it may be best to sell them in several smaller blocks instead of one large block.
How can I be sure that I place my tickets for sale?
After placing ticket for sale, you will receive an e-mail message confirming that fact. You can also review a list of tickets you have posted for sale under "My Market."
What do I do with the tickets that I've place for sale?
You will be notified by e-mail when your tickets have been sold. Ownership of the sold tickets will then be transferred to the buyer. After receiving notification that your tickets have been sold you must destroy your season tickets for that game. If you or someone else attempts to use your original tickets for admittance after they have been sold through the Ticket Marketplace, all privileges to the Ticket Marketplace including, but not limited to, buying and selling season tickets via the Ticket Marketplace may be revoked. If your tickets don't sell you will be notified by e-mail and your original tickets will be valid and available for you to use at the event.
Will I be notified if my tickets sell?
Yes. When you tickets have been purchased you will receive an e-mail message confirming your tickets have been sold.
Can I cancel a ticket sale?
Once you have placed tickets for sale, you can cancel the sale by selecting "My Market." Choose the ticket sale you'd like to cancel and click "Withdraw Tickets." However, once a ticket sells you may no longer cancel that sale.
What happens if my tickets don't sell?
If your tickets don't sell, you will receive an e-mail message telling you so. Your original tickets will remain valid and can be used to attend the event.
When can I place tickets for sale?
The UI Athletics Ticket Office will determine the events that will be available on the Ticket Marketplace. In most cases you will be allowed to post your tickets for sale to all events for which you own tickets. When you post your tickets for sale you can designate when you would like your ticket sale to end.
When do ticket sales end?
When you place your tickets for sale, you specify when you would like the ticket sale to end. The minimum time before an event for which you can end the sale of your tickets is three hours.
How do I purchase tickets?
There are two ways to select the game for which you would like to purchase tickets: Under Market View click "Buy" next to the appropriate game OR use the search tool to search for specific tickets to purchase. Next, you will be able to review the tickets that are posted for sale. Go through the Event, Billing and Credit Card Information. Then click Submit to confirm the purchase. Please refer to the Terms and Conditions to review the ticket buying fees.
How will I receive the tickets I've purchased?
Tickets purchased via Ticket Marketplace will be available via the Print@Home option.
Who is selling these tickets?
Season ticket holders are provided the opportunity to offer their tickets for sale to games they can not attend. They are required to sell these tickets at face value or lower.
How can I be sure that I successfully purchased tickets?
After going through the steps of making a purchase you will receive an e-mail message confirming your ticket purchase. You can also review your ticket purchase activity under "Purchase History."
Will I be reminded of the tickets that I have purchased?
You will receive an e-mail reminder before the game or event for which you have purchased tickets.
Can I cancel a purchase?
No exchanges or refunds will be given after a ticket has been purchased through the Ticket Marketplace. This includes tickets that have been lost, stolen, damaged, destroyed or forgotten.
When do ticket sales end?
When placing the tickets for sale, the seller selects when they would like to end the opportunity for someone to purchase their tickets. Sellers can choose to have their ticket sale end a minimum of three hours before an event.
Customer Service
If you did not find the answer you were looking for in these FAQs, please contact the UI Athletics Ticket Office at (319) 335-9309
or 800 IA-HAWKS.
